Practice management for integrative medicine

An EHR that speaks acupuncture, TCM, and massage — not hospital billing.

Tongue, pulse, point prescriptions, and pattern differentiation are built into the chart — not forced into someone else's template. Add online booking, digital intake, and reminders, and your admin day gets a lot shorter.

Free up to 30 patients and 50 charts

management.loyeco.net/booking/calendar
The LoyEco calendar showing a full week of color-coded appointments across practitioners
Patient data encrypted at rest
Charts lock when signed
Built by a clinic owner
Free up to 30 patients
Why LoyEco exists

Generic EHRs were built for Western medicine. Your charts weren't.

Most practice software gives you ICD codes and insurance fields — but nowhere to record tongue and pulse findings, point prescriptions, or the pattern behind your diagnosis. So practitioners fall back to paper, or spend their evenings forcing notes into templates that don't fit.

While running my clinic, I was constantly overwhelmed by clunky EMRs, endless charting, and scattered booking tools. Most systems were too complex, too expensive, or simply not made with alternative medicine in mind. So I teamed up with fellow practitioners and developers to build something better.
Kathy — Founder of LoyEco, clinic owner & integrative medicine practitioner
Clinical charting

Charts organized the way you were trained to diagnose

Templates follow a three-level hierarchy — profession, presenting symptom, then differentiation — so the right chart loads with the right fields, every time.

1 · ProfessionAcupuncture / TCM
also RMT, physio…
2 · SymptomEpigastric pain
胃痛 (Wei Tong)
3 · PatternLiver-qi attacking the stomach
template loads
  • Six chart types — Initial, Follow-Up, SOAP, ACU/TCM, RMT, and blank
  • Tongue, pulse, points, and formulas are first-class fields, not free text
  • Sign to lock. Edits after signing create a new version; the original is preserved
  • Auto-save and PDF export for audits, referrals, and insurance requests
Chart · Initial Assessment and Treatment Plan
A signed LoyEco chart with tongue and pulse examination, TCM differentiation, treatment principle, and prescribed acupuncture points
Scheduling & booking

Patients book themselves. Deposits protect your time.

Share your own custom booking link — with your welcome message, your services, and your rules for notice and same-day booking. Patients see only the slots that fit your working hours and confirm in under a minute, no account needed. You can even embed it in your existing website.

  • Stripe deposits hold the slot — charged only if the patient doesn't show
  • Waitlist fills cancellations with a time-limited claim link
  • Email & SMS reminders on your templates, sent automatically
  • Drag to reschedule, mark attendance, and keep multiple locations on one calendar
Settings · Reminder templates
LoyEco reminder template settings with email and SMS timing options
Intake & consent

Intake and consent without the clipboard

Build forms once with a drag-and-drop editor, then send them by email or show a QR code at the front desk. Patients fill them on their own phone — no app, no login.

  • Consent and intake templates for acupuncture, cupping, hot stone, RMT, and more
  • Electronic signatures captured on submission
  • Everything files itself to the patient's profile, organized and searchable
  • Batch download any patient's documents when you need them
Forms · Send via email & QR code
Sending a consent form to a patient by email and QR code in LoyEco
For clinics & teams

One clinic, clear roles — and charts stay private

Invite your team and give each person exactly the access their job needs. Your front desk runs the calendar all day without ever seeing a clinical note.

RoleWhat they can do
OwnerEverything — manage members, change roles, invite and remove people
PractitionerTheir own bookings, patients, and charts within the clinic
Front deskEveryone's calendar and booking management — chart content is never shown
AssistantWorks within their assigned practitioner's scope only

And the rest of running a practice

The unglamorous parts, handled.

Family profiles

Add child, spouse, or parent profiles under one account. Parents book for a specific family member, and every chart and document stays tied to the right person.

Patient portal

Patients see their upcoming and past appointments, documents, and waitlist spot — filtered per family member — and can cancel or request a reschedule.

Multiple locations

Tie services and working hours to specific locations and keep every site's schedule on one calendar.

Two-factor security

Email one-time codes with trusted devices, Google sign-in, and password reset that just works.

Stripe payments

Connect your own Stripe account for deposits and no-show charges. Money goes straight to you.

Ready for AI assistants

Generate scoped, read-only API keys so the AI tools you trust can see your schedule — and nothing more.

Invoices & insurance receipts

Generate an invoice from any booking — cash, card, or insurance — sign it, and email the PDF to the patient for their claim.

License tracking

Keep your RMT, acupuncture, TCM, osteopathy, physiotherapy, or chiropractic credentials on file with numbers and expiry dates.

Patient files

Upload referrals and test results to a patient's profile, preview in the browser, and export everything as one ZIP when asked.

Pricing

Free while you build your practice

Every feature is included from day one. You only pay once you pass 30 patients or 50 charts — then plans run from $23.99 to $34.99 a month.

See full pricing

Try it on your next patient

Set up your services, share your booking link, and write your first chart today. Free up to 30 patients — no time limit.

Start free

Questions first? Talk to us — you'll get an answer from the founder.